Privacy Policy
Privacy Policy
Gentle Midwifery Norfolk
Last updated: Monday 20th July 2026
At Gentle Midwifery Norfolk, your privacy is important to me. I am committed to
protecting your personal information and handling your data with care, transparency and respect.
This Privacy Policy explains what information I collect, why I collect it, how it is stored
and your rights regarding your personal information.
Who I Am
Gentle Midwifery Norfolk is owned and operated by:
Laura Spencer - Independent Midwife
07504 510935
www.gentlemidwiferynorfolk.co.uk
I am registered with the Information Commissioner's Office (ICO) and process personal
data in accordance with the UK General Data Protection Regulation (UK GDPR) and the
Data Protection Act 2018.
What Information I Collect
Depending on how you interact with Gentle Midwifery Norfolk, I may collect:
Personal Information
Name
Address
Telephone number
Email address
Date of birth
Health Information
If you become a client, I will also collect information necessary to provide safe
midwifery care, including:
Pregnancy and birth history
Medical history
Medication
Test results
Care plans
Clinical notes
This is classed as Special Category Data and is collected only where necessary to
provide safe maternity care.
How Your Information Is Collected
Information may be collected when you:
Contact me through my website
Complete an enquiry form
Email or telephone me
Attend a consultation
Become a client
Subscribe to newsletters (if applicable)
Why I Collect Your Information
Your information helps me to:
Respond to enquiries
Provide safe and personalised midwifery care
Maintain accurate clinical records
Arrange appointments
Communicate throughout your care
Meet legal and professional obligations
Improve my services
Lawful Basis for Processing
I process personal data under one or more of the following lawful bases:
Consent
Contract
Legal obligation
Provision of health care
Legitimate interests
How Your Information Is Stored
Your information is stored securely using password protected systems and secure
record keeping processes.
Only those who need access to your information will have access.
Appropriate technical and organisational measures are in place to protect your personal
information.
Sharing Your Information
Your information will never be sold.
Information may be shared only where necessary, for example with:
Your GP
NHS maternity services
Health visitors
Other healthcare professionals involved in your care
Emergency services if required
Regulatory or legal bodies where required by law
Information will only be shared when appropriate and in line with professional and legal
responsibilities.
Website Cookies
My website may use cookies to improve your browsing experience and understand how
visitors use the site.
You can choose to disable cookies through your browser settings.
Marketing
If you choose to subscribe to updates or newsletters, your contact details will only be
used for this purpose. You can unsubscribe at any time.
I will never share your marketing information with third parties.
Your Rights
Under UK GDPR you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data where appropriate
Restrict processing
Object to processing
Request data portability
Withdraw consent (where consent is the legal basis)
Some rights may be limited where I have a legal obligation to retain healthcare records.
How Long Information Is Kept
Healthcare records are retained in accordance with NHS Records Management Code of
Practice and legal requirements.
General enquiries that do not result in care being provided will only be retained for as
long as necessary.
Contact
If you have any questions about this Privacy Policy or how your information is handled,
please contact:
Laura Spencer Gentle Midwifery Norfolk
07504 510935
Website: www.gentlemidwiferynorfolk.co.uk
Complaints
If you are unhappy with how your personal information has been handled, please
contact me in the first instance so I can try to resolve your concerns.
You also have the right to lodge a complaint with:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113
If you have any questions please complete the contact form below and I will aim to respond within 24 hours (Working hours 09:00-17:00) - if you contact me outside of my working hours your reply may take longer, If you don't hear from me within 48 hours, please feel free to follow up.
I would love to hear from you
Reaching out can sometimes feel like a big step, especially when you are unsure what kind of support you need. You do not need to have everything worked out before contacting me.
You can send me a message using the form, contact me by phone or email, or book a gentle chat directly through my calendar. I will listen to what matters to you, answer your questions and help you explore your options without any pressure.
If you are a maternity, pregnancy or parenting professional interested in joining my collective, you are also warmly invited to contact me using the form.
07504 510935
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If you would like to explore care that is personalised around you and your family, please get in touch or book a gentle chat. I will listen to what matters to you, answer your questions and help you decide which option feels right without any pressure to proceed.
See my Privacy Policy Here
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